terms of service

GiM Co., Ltd. (hereinafter referred to as "our company") hereby establishes the following terms of use (hereinafter referred to as "these Terms") for the online shopping site service (hereinafter referred to as "this Service") operated by our company.
If you wish to use this service, you must agree to all of the terms and conditions.

Article 1 Scope and Changes to These Terms
These Terms and Conditions shall apply to users of the Service, including our Company and Members (defined in Article 2).
We may add new provisions or change these Terms of Use without obtaining prior consent from the user by notifying the user by email or other method that we deem appropriate.

Article 2 Membership
A "member" is someone who has agreed to all of the contents of these terms and conditions and applies for membership registration in accordance with the procedures specified by our company.
The membership registration procedure must be completed by the person wishing to register as a member on the membership registration page of this Service, in accordance with the method specified by our company.
If an applicant for membership registration falls under any of the following items, we may refuse registration or cancel it without prior notice.
・If it is discovered that you have previously violated the terms and conditions of the services we provide and have been subject to cancellation or other penalties.
・If the details of your membership registration application contain false information
- Any other violation of these terms and conditions
However, even if approval is revoked, the Member shall not be relieved of his/her responsibility under these Terms and Conditions, including payment obligations that have already arisen through the Service.

Article 3 Changes to registered information
- If there are any changes to the content of the registration information or other matters notified to our company, the Member shall immediately change the registered information in a manner separately specified by our company.
In addition, we shall not be liable for any damages incurred as a result of failure to register any changes.

Article 4 Management of User ID and Password
- Members shall be solely responsible for the use and management of the user ID and password that they set, approved and registered when registering as a member.
- Members must not transfer, inherit, change the name of, lend, disclose or leak their user ID and password to a third party.
- We shall not be liable for any damages arising from negligence in the use of a member's user ID and password or credit card number, or from unauthorized use by a third party.

Article 5 Prohibited Matters
When using this service, users are prohibited from engaging in any of the following acts.
- If you violate the provisions of these Terms and Conditions
- Submitting false registration details when using the service
- Any act that violates laws and regulations, is connected to a crime, or is contrary to public order and morals, or that may be likely to do so.
- Any act that may interfere with the operation of this service or cause other problems to this service
- Any act that infringes or may infringe on the property, privacy, intellectual property rights such as copyrights, or other rights of other users, third parties, or our company.
- Any act that causes or may cause inconvenience, disadvantage or damage to other users, third parties, or our company
- Unauthorized use of user IDs and passwords
- Any other actions that the Company deems inappropriate

Article 6 Copyright
・It is prohibited to reproduce, copy, or transfer the content, text, and images of this site without permission.
- If a problem arises as a result of violating these terms and conditions, the user shall resolve such problem at their own responsibility and expense and shall not cause any inconvenience or damage to the Company.

Article 7 Purchase of Products
・Users can use this service to purchase products etc. from our company.
- When a User wishes to purchase a Product, etc., they may purchase the Product or use the Service in accordance with the methods specified by the Company.
・Once the application acceptance in the preceding paragraph is completed, a sales contract for the relevant products, etc. will be concluded between the user and our company.
・Notwithstanding the provisions of the preceding paragraph, if any fraudulent or inappropriate conduct is observed in relation to the use of the Service, the Company may cancel or terminate the purchase contract, or take other appropriate measures.
・Even if a third party applies during the purchase process, the user shall be responsible for any damages or liability arising from the purchase of the product.
・Products can only be delivered to destinations within Japan using this service.

Article 8 Payment Method
・The amount to be paid for the product will be the total of the purchase price (including consumption tax), shipping fee and related handling fee (including consumption tax).
- Payment for products purchased through this service must be made by credit card in the user's name or by cash on delivery when the products are delivered.
・If paying by credit card, the member will be subject to the terms of a separate agreement between the member and the credit card company.
・In addition, if a dispute arises between a member and a third party such as a credit card company, the parties involved must resolve the matter themselves, and our company shall not bear any responsibility whatsoever.

Article 9. Return and exchange of goods
Please contact customer service within 7 days of receiving the product.
As a general rule, we do not accept returns or exchanges for reasons of customer convenience (different from what you expected, wrong order), so please be aware of this in advance.
Please note that we cannot accept returns or exchanges in the following cases:
(1) Products that have been used once
(2) Products with the tags removed
(3) Products that have been damaged or soiled by the customer
(4) Campaigns and sale items
We take every precaution to ensure the quality of our products, but if you receive a defective product, please contact customer service within 7 days of receiving the product and we will replace it.
In this case, we will cover the shipping costs, so please send it by cash on delivery.

Article 10 Disclaimer regarding Products, etc.
- Unless otherwise expressly stated, warranties for products purchased and sold through this service will be governed by the contents of the attached product warranty.
- Other than as set forth in the preceding article, we do not guarantee or assume any responsibility regarding the quality, performance, or compatibility with other products bought and sold through this service.
- In the event of any trouble arising from an unknown delivery address, etc., our company will be exempt from responsibility by contacting the contact information registered by the user and delivering the product to the address specified at the time of purchase.

Article 11: Information Management
As a general rule, we will not disclose any information disclosed by a user during the registration process or any subsequent changes to that information to any third party without the user's prior consent.
However, in the following cases, we may disclose this information without the user's prior consent.
・When the user has given consent
・When necessary for collection of payment, etc.
・When it is necessary to provide delivery services
・When necessary for the management and operation of the operating company
・Issuance of email newsletters
・Improvement of services for users
・Marketing activities after processing the information so that individuals cannot be identified
・When required to disclose or provide member information based on laws and regulations

Article 12 Maintenance of the Service
In managing the operation of this Service, we reserve the right to suspend or cancel this Service without prior notice to users in any of the following cases:
In addition, the Company shall not be liable for any damage suffered by the user due to the suspension or interruption of the service.
- When emergency or regular maintenance is required for the system of the Service equipment, etc.
- When system operation becomes difficult due to fire, power outage, natural disaster, or other force majeure.
- If system operation becomes difficult due to interference by a third party, etc.
- Any other case in which the Company determines it is unavoidable to suspend the system.

Article 13 Other Disclaimers
We shall not be liable for any damages incurred by the user as a result of the user being unable to use this service.
Our company will be exempt from liability by processing business in accordance with the user's registration details.
We shall not be liable for any damages incurred as a result of a member's violation of these Terms and Conditions.
If a user causes damage to another member or a third party through the use of this service, the member in question shall resolve the matter at his/her own responsibility and expense and shall not cause any damage to the Company.

Article 14 Other
If any matter not specified in these Terms and Conditions arise regarding the use of the Service or any doubt regarding the interpretation of these Terms and Conditions, the Company and the User shall discuss the matter in good faith and resolve it.
These Terms shall be governed by and construed in accordance with the laws of Japan, and in the event of any litigation arising from these Terms, the Tokyo District Court shall be the court of first instance with exclusive jurisdiction.

Established on October 31, 2018
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