First size/color exchange free campaign
[Limited Time Offer] Free return shipping and handling for first size/color exchange
From December 1, 2025 to February 28, 2026, we will be offering free shipping on your first size/color exchange. This is an opportunity for customers who are worried about the size or are unsure about the color to choose, to enjoy shopping with peace of mind.
[Exchange process]
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Contact : Please contact us via our info email or official LINE. We will check and secure the stock and get back to you.
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Return: Please return the product in the box it was delivered in and attach the shipping label included .
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Shipping of replacement items : Once the item arrives at our store and has been inspected, we will ship the replacement item.
[Return address]
〒150-0001
3-18-20 Jingumae, Shibuya-ku, Tokyo
To: Gym Co., Ltd., E-Commerce Manager
TEL: 03-3404-3221
★Please note★ We cannot accept exchanges in the following cases.
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Products that have been delivered more than one week (7 days) ago
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Products that have been washed, cleaned, repaired or altered
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Products with damaged or missing accessories or tags
*This campaign is only available in Japan.